Summary Profile

Highly motivated, results-driven marketing professional with proven experience in planning and execution, digital marketing and copywriting, technical writing, and office administration. Creates a variety of aesthetically appealing content, including articles, social media, print design, conference material, and internal office documents. Places value in all responsibilities, demonstrating dependability, accuracy, and attention to detail.

• Social Media

• SEO

• Print & Web Design

• Microsoft Office 365

Career Experience

Additional Experiences

Education & Skills

Resume Writer, Top Resume, Remote Position                                                        6/2020 to Present

Evaluates client information, researches job descriptions, re-writes resumes for greater consistency and clarity, and effectively communicates with clients. Produces outcomes that showcase clients’ best attributes, resulting in more career opportunities. Follows business guidelines and submits quality resumes while meeting deadlines.

Marketing Coordinator, Envoy Financial, Remote Position 4/2013 to Present

Provides leadership in digital marketing and development, including email marketing, social media management, content marketing, and search engine optimization. Plans editorial calendars, designs and writes content, and publishes all material to appropriate platforms. Tracks content analytics, evaluates problems, and implements creative solutions. Manages conference events and single-handedly implements everything from logistics and planning to design and brand awareness. Successfully collaborates with marketing team and brainstorms ideas to help promote new initiatives.

• Quickly demonstrated value to the team and was given significant raises in the first 3 years.

• Assisted Marketing Director in implementing marketing software to increase efficiency, productivity, and brand awareness.

• Helped grow SEO organically by moved articles to the first page of Google while increasing lead responses.

• Launched and managed new prospect marketing email campaign, consistently achieving great click and open rates.

Administrative Assistant, Law Offices, Colorado Springs, CO                      1/2012 to 4/2013

Assisted in managing and organizing several attorneys by providing general office responsibilities, including answering multiple telephone lines, filing and organizing documents, faxing, copying, and ordering evidence from opposing parties. Demonstrated excellent communications skills by professionally and enthusiastically interacting with clients. Proved reliability and attention to detail by executing requests in a quick and accurate manner.

Technical Writer/Editor, Raytheon-Ktech, Albuquerque, NM                         3/2009 to 1/2012

Responsible for writing, re-writing, and editing technical documents by communicating clear and effective technical specifications and instructions. Created and edited a variety of documents including technical manuals, assessments, and training guides for greater uniformity and coherence by researching topics and collaborating with SMEs to obtain critical information. Delivered high-quality content and demonstrated attention to detail by catching typographical, grammatical, and formatting errors and improving overall readability. Demonstrated leadership by managing small projects and accepting responsibilities for evacuation team leader. Showed excellent written and verbal communication skills through ability to grasp complex technical concepts and make them understandable. Maintained meticulous record of all corrections and revisions to procedures.

• Quickly moved from Technical Writer I to Technical Writer II and was recommended for a contract position to one of our prestigious clients.

• Chosen by Technical Supervisor to fill her role as technical writing delegator by checking her email and assigning tasks when she was out of the office.

• Proved hard work ethic and reliability, causing managing supervisor to specifically request remote access when moving out of state, becoming the first technical writer on the team to do so.

Graphic Design Intern, Alzheimer’s Association: Elevated brand awareness by designing flyers, programs, and announcements using Photoshop, Illustrator, and InDesign.

Legal Secretary, Wuestling & James, LC | Heller & Associates, LLC: Demonstrated excellence in transcribing dictation and creating letters, pleadings, and other forms. Managed supervisor’s calendar and scheduled and confirmed appointments. Provided outstanding interpersonal skills to clients, other attorneys, and court clerks though telephone and direct contact. Provided value through attention to detail, organization, prioritization allowing for timely, effective, and accurate job performance.

Front Desk Clerical Assistant, New Mexico State University | University of Nebraska at Omaha: Performed general department administrative responsibilities, including filing, copying, organizing, mailing, typing, and preparing student folders. Demonstrated effective communications skills by answering phones and assisting students and staff.

Master of Science in Technical Communications | Northeastern University, Boston, MA | 2012

Bachelor of Fine Arts in Graphic Design | Maryville University, St. Louis, MO | 2008

Tools & Applications

Microsoft 365 Products | Word, Excel, Power Point, Outlook, Adobe Acrobat Pro, Teams, Sharepoint
Adobe Creative Suite Products | Photoshop, Illustrator, InDesign, Premier Pro, Spark

Marketing Management | Asana, HubSpot, Teams, Squarespace, Google Console, Google Analytics

HubSpot Social Media Marketing Certification